becoming a tour guide

[laurence524]

Hi,

Posting on behalf of my 9 year old son who plays this game. There seems to be an issue with becoming a tour guide - after completing the questions and being congratulated, if you then try and "pick up" the hat all that happens is that the flash movie goes into one of these "thinking about it" loops (ie the loading icon). I've tried this on both FF3 and IE7.

This seems to happen on the secret agent mission "questions for the crab" as well :(. Please would you be so kind as to set my kid's account to have passed both these and give him the items? account is laurence524.

Thanks :)

[Floppydisk35]

I may be posting a wrong answer, but did you try emailing CP in the first place? Here we can help you, but I think that sometimes a direct answer from CP may provide good answers too.

Oh and, welcome abroad! ;)

[Bad Boy]

That happens a lot, including me and to some others. You should contact the Club Penguin staff via their support email (support@clubpenguin). I started having these problems after the releasing of the new features (penguin mail, new homepage, etc.) and it still happens. I think Club Penguin should be fixing them soon.

[link4562]

try clearing your catche;
http://support.clubpenguin.com/help/technical/clear_my_cache.htm