banned

[mathisw]

pls help

my son´s account is banned without any reason. he is 5 years and not allowed to chat
so he wasn´t able to do any bad things..
first he was banned at sunday for 24h ... and now again 24h without log in!!!!:sick::confused:

no one from support answer my mails...:mad:

my son accout is felix2002

he is very disapointed ...

[Dragon Lord]

well maybe it is because of the easy password.
ppl might have guessed it, and even i guessed right now but im not saying it.
Try changing your password;)

[miniman]

Im not saying it is but i think that is a child/teenager

[mathisw]

well maybe it is because of the easy password.
ppl might have guessed it, and even i guessed right now but im not saying it.
Try changing your password;)

i assume the same... the password was to easy... but I can't log on to change it, coz it's always banned... and no one of support will help me:blush:

is there no moderator who can stop the ban and change password and mail me the new one?

[miniman]

Yes their is, but please use your proper gram-mer when posting. If i didn't know better your under 18. I think your the child.

I might be mistaken, Anyway heres the link to email them

support@clubpenguin.com
or
http://play.clubpenguin.com/edit.htm

And if you know alot about computers you would know how to
1) email
2) have an outlook express
3) click on the blue link

;)Hope this helps your 'child'

or you could actually click, forget my password and there from you can change it
----------------------------

And by the way your not aloud to create accounts just to say your child is banned. Were not aloud to post something like you. example. WA WA WA my child is banned;' It just doesn't work.

[Dragon Lord]

you can change it by going to
play.clubpenguin.com/edit.htm
you can log on there

[Dracophile]

Well, there is nobody on the staff of this forum that can actually do anything at all to an account in the Club Penguin game. I own the forums and not even I have the ability to look at and edit the penguin account that belongs to your son.

If you used the page here http://support.clubpenguin.com/help/contact/general.php to contact someone, try instead to send an email directly to support@clubpenguin.com.

Edit: Miniman stop accusing people of being different ages. This is not related to their question or problem at all.

[blingstr]

This can happen alot for no reason :(

My suggestion is having two accounts and one as a back up if the main one gets banned ;)

[mathisw]

Yes their is, but please use your proper gram-mer when posting. If i didn't know better your under 18. I think your the child.

I might be mistaken, Anyway heres the link to email them
And if you know alot about computers you would know how to
1) email
2) have an outlook express
3) click on the blue link

;)Hope this helps your 'child'

or you could actually click, forget my password and there from you can change it
----------------------------

And by the way your not aloud to create accounts just to say your child is banned. Were not aloud to post something like you. example. WA WA WA my child is banned;' It just doesn't work.

1): sorry for my bad english ... im from austria... it isn't my mother tongue

2): I wrote some mails to support mail.. without any reply

3): thanks is changed the password.... but the account is still banned:confused:
who can stop that?

thanks

ps: he he I'm 40Y old

[Pengumaniac4]

1): sorry for my bad english ... im from austria... it isn't my mother tongue

2): I wrote some mails to support mail.. without any reply

3): thanks is changed the password.... but the account is still banned:confused:
who can stop that?

thanks

Nothing can stop that, Your just gonna have to wait to the duration of the ban is over.

Sorry.

[Dracophile]

1): sorry for my bad english ... im from austria... it isn't my mother tongue

And this right here is exactly why I tell people to not jump on others who don't post in perfect college-level English.

[Pen Rua]

I sent Club Penguin Fanmail an e-mail five days ago. This morning I got a reply, what I say is have some paitince or gfive them a call and use this websit to convert the time; http://www.timezoneconverter.com/ I hope this helps! :D